Fraud & Corruption Complaint Making a Complaint to the Risk, Integrity and Oversight Team (RIOT), UNHCR Malaysia UNHCR Malaysia does not tolerate any form of fraud and corruption.Everyone has a duty to report instances of fraud and corruption.UNHCR Malaysia’s Risk, Integrity and Oversight Team (RIOT) encourages anyone making an allegation to provide as much information and evidence as possible. RIOT specifically asks that you provide the following important information: What alleged wrongdoing are you reporting?Describe in detail what happened.Who committed the alleged wrongdoing? Was anyone else involved? Provide full name(s) and UNHCR file number(s) if possible.When and where did it happen? Indicate dates and times, if available.How did the individual commit the alleged wrongdoing?Why do you believe the act(s) was improper?You have the right to remain anonymous however RIOT’s investigation into your complaint could be hindered if we are unable to seek further details or clarification from you.All reports received are treated as confidential. This means your name or any other personal details relating to your identity will not be disclosed to a third party unless your permission has been obtained.Examples of fraud and corruption may include and are not limited to:Fraud (For example, falsifying a document or the use of full or part of another person’s identity in order to register at UNHCR).Exploitation schemes are another example of fraud where persons or groups falsely claim to have special ties to UNHCR.Corruption (For example, a refugee or asylum seeker taking money or accepting services from other refugees and/or asylum seekers in exchange for Registration / Resettlement / Positive decisions)Sexual exploitation and abuse of Persons of Concern.For suspected cases of fraud and corruption by Persons of Concern, please report to RIOT.For suspected cases of fraud, corruption and misconduct committed by UNHCR staff and/or organisations linked to UNHCR, please report to UNHCR Headquarters’ Inspector General’s Office (IGO) by completing the online complaint form here: https://www.unhcr.org/making-complaint.html.Important Notice: RIOT does not deal with matters relating to requests for Registration, Refugee Status Determination, Livelihoods, Resettlement and Protection (For example, arrest and detention reports). This means RIOT cannot review individual refugee claims, cannot provide individuals with assistance in kind or in cash, and cannot provide applicants with a durable solution. For these matters, please contact the relevant UNHCR Contact Us page.Ways to contact RIOT:By using the Online Complaints form below.Email: mlslufrd@unhcr.orgAcknowledgement(Required) I have read and understand all of the above. Personal InformationFull nameSurname Included Are you registered UNHCR Malaysia or any other UNHCR operation?Please select an optionYesNoUNHCR file number(Required)Click here for UNHCR document numbers guide. 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Describe what happened, including as many details as possible.Describe in detail what happened.Who committed the alleged wrongdoing? Was anyone else involved? Provide full name(s) of the individual(s) and their UNHCR file number(s) if possible.When and where did it happen? Indicate dates and times, if available.How did the individual commit the alleged wrongdoing?Why do you believe the act(s) was improper?Details of the Complaint(Required)Do you have any supporting documents?Please select an optionYesNoUpload photo(s) and/or supporting document(s) (optional)If you have any supporting document(s) in relation to the alleged fraud and corruption, please attach here. (Maximum 3 Files) Drop files here or Select files Accepted file types: jpg, jpeg, png, pdf, Max. file size: 10 MB. Acknowledgement(Required)UNHCR Malaysia does not tolerate those who lodge false and/or misleading reports. I acknowledge that all information provided is accurate.CAPTCHA Δ
