By Online Form
Go to the Contact page from the button below to update your phone number using online form.
Please be informed that that the SMS service for updating phone numbers for UNHCR document holders is now back online.
Refugees and asylum-seekers holding UNHCR documents can update their contact numbers by sending an SMS to 017 614 3534:
Select ‘Message’ to send an SMS.
Type PHONE (your case number) (your individual number) (your new phone number)
PHONE 791-08C00345 791-00082203 013456789
Send to 017 614 3534
If you do not receive a confirmation SMS within 7 days, please try again.