An Important Reminder to Refugee Communities in Malaysia

UNHCR would like to remind all community members of the following important points: UNHCR does not appoint, endorse, or authorize any individual or group as the sole channel to reach us. No community member, leader, or organization represents UNHCR or has special...

Beware of Scams Impersonating UNHCR

UNHCR has received reports that a man who goes by Osman or Bo Bo Selai continues to request money for UNHCR services. This is a scam. UNHCR has previously warned about him Beware of Scams: A Man Going by Names of Osman, Michael or Bo Bo Selai | Refugee Malaysia. If...

Community Leaders Townhall (12 March 2026)

UNHCR Malaysia held its first Community Leaders Townhall of 2026 on 12 March, bringing together forty leaders from different refugee communities to discuss key updates including on registration and resettlement. For the first time, the Community‑Based Protection (CBP)...

Effective Communication Channels for Registration Requests

Please note that all new registration requests must be submitted online exclusively through the contact form on the Refugee Malaysia website: https://refugeemalaysia.org/contact/ Registration requests sent through other channels (such as email or letters) cannot be...

Not True: Walk-ins to UNHCR for Appointments

False information is circulating in the community claiming that people who were waiting for a registration appointment before 2023 should go to the UNHCR office to request a registration appointment. This information is not true. Please do not visit the UNHCR office...

A Tragic Loss: UNHCR Malaysia Stands in Solidarity

The UNHCR team in Malaysia is shocked and deeply saddened upon learning of the tragic death of Mr Nurul Amin Shah Alam. Our thoughts are with his family, friends, and community during this profoundly difficult time. Mr Nurul was one of thousands of Rohingya compelled...

REMINDER : Please bring all your identity documents to your appointment

Please bring all your identity documents from your country of origin such as Birth Certificate, Marriage Certificate, Passport, Family Census, National Identity Document, Temporary Registration Card (white card or kapra) to your appointment at UNHCR. These...

New Operating Hours for Registration Hotline

The operating hours for the Registration Hotline have been reduced to one day per week. Starting Monday, 02 February 2026, if you applied for new registration or family inclusion before 1 Jan 2023 and have not received an appointment yet, you may call the Registration...

Beware of Scam : Mohd Haris

Anyone requesting money for UNHCR registration and documentation is a scammer and committing fraud. They have no authority or ability to issue UNHCR documents. UNHCR has previously cautioned against scammer Haris Khan Beware of Scam: Rohingya YouTuber | Refugee...

Important Update on Dokumen Pendaftaran Pelarian (DPP) Programme

UNHCR has been informed that the first phase of the Government’s Dokumen Pendaftaran Pelarian (DPP) programme will focus on registering individuals currently held in immigration detention centres. Please note that anyone claiming to represent the Government to...

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