Health Services

Your health is important. UNHCR-registered refugees and asylum seekers can access treatment at all public health facilities.

UNHCR Health Service

Primary Care

Primary care is initial, basic health services. If you are unwell, you should go to a primary care clinic first as most problems can be attended to at this clinic level.

The government clinics – Klinik Kesihatan and the Outpatient Departments (OPD) in Hospitals provide primary care services with a 50% discount off the Foreigners’ Rate if you have the UNHCR card or asylum-seeker letter.

We encourage all refugees and asylum-seekers to also visit NGO clinics. NGO clinics will accept patients with or without UNHCR documents.

There are private clinics which have kindly agreed to provide discounted care for refugees. They are also listed on this page. Antenatal care (for pregnant women), family planning services, treatment for Diabetes and Hypertension are also available at these clinics.

For private clinics, like Qualitas and Care clinics, bring your community organization card or a letter from an NGO if you do not have a UNHCR document.

If the doctor at these clinics think you may need to go to the hospital for further care, they will write a referral letter for you to access the hospitals.

Note: See the lists and map below for clinics you can visit.

NGO Clinics and Services

Tzu-Chi Free Clinic (KL)
221, 4th Floor, Wisma LTS, Jalan Pudu
55100 Kuala Lumpur

Tel: +60392261673 / +60183783727

OPERATING HOURS

Mon/Tues/Thur/Fri: 9:00am – 12:30pm; 1:30pm – 4:30pm
Wed: 1:30pm-4:30pm
Sun: 9:00am – 12.30pm

Tzu Chi Free Clinic (Klang)
74 Jalan Dato Dagang 24,
41200 Klang, Selangor

Tel: +603-5166 2048

OPERATING HOURS

Mon/Tues/Thur/Fri: 9:00am – 12:30pm; 1:30pm – 4:30pm
Sun: 9:00am – 12.30pm

Please refer to the PDF provided for further information on services.

Tzu-Chi Mobile Clinic (Selayang)
SJK (C) Kheow Bin,
68100 Batu Caves, Selangor

Tel: +603-2142 1567

OPERATING HOURS

2nd Sunday of the Month: 8:00am – 12:00pm
Please refer to their service hours for further information.

Health Equity Initiatives
26-1A, 1st Floor, Jalan Vivekananda
50470 Brickfields, Kuala Lumpur

Tel: +603-2272 4957

OPERATING HOURS
By appointment only

SERVICES

    • Psychiatric and psychological interventions, and;
    • Community based mental health promotion and preventive services.

ACTS Clinic (Arrupe)
44A, Jalan Padang Belia,
50470 Brickfields, Kuala Lumpur

Tel: +603-2272 2585

OPERATING HOURS:

Mon – Fri: 9:00am – 1:00pm; 2:00pm – 5:00pm
Sunday: 9:00am – 1:00pm

Community Health Care Centre (CHCC) / PT Foundation
No. 2 (Level 1), Jalan Haji Salleh,
Sentul, 51100, Kuala Lumpur

Tel: +603-4051 1163/+603-4051 3611

OPERATING HOURS

HIV Screening*

Tue: 2:00pm – 4:15pm; 7:00pm – 8:15pm
Thu: 10:00am – 11:30pm; 2:00pm – 4:45pm
Sat: 10:00am – 12.30pm; 3:00pm – 4:45pm

Counselling*
* By appointment only

Sahabat Support Centre
Malaysian Social Research Institute (MSRI)
No. 78, Jalan Mamanda 1,
Ampang Point, 68000 Ampang

Tel: +603-4252 8699

Fax: +603-4252 8709

OPERATING HOURS

Mon-Fri: 9:00am – 5:00pm (Lunch break: 1:00pm – 2:00pm)

HOPE Worldwide Free Clinic Sentul
101A, 1st Floor,
Jalan Sentul
50150 Kuala Lumpur

Tel: +603-4045 4637

OPERATING HOURS

Tues & Thu: 10:00am – 4:00pm (Lunch break: 1:00pm – 2:00pm)

Klinik Mewah 6, Penang
No. 6 (Ground Floor), Jalan Mewah 4,
Off New Chain Ferry, Taman Mewah,
12100, Butterworth, Pulau Pinang

Tel: +604-331 5454 | Hotline: +6011-1614 5454 (9am – 10pm daily)

OPERATING HOURS

Mon-Fri: 9:00am – 5:30pm (Lunch break: 12:30pm – 1:30pm)

QFFD Clinic by MERCY Malaysia
D-G3-01, Block D, Jalan Mewah 1/2,
Taman Pandan Mewah,
68000 Ampang Jaya, Selangor

Tel: +603-4288 6364

OPERATING HOURS

Mon-Thurs: 10:00am – 4:00pm

Friday: 10:00 – 4:00pm (Friday prayers 12:30pm – 2:30pm)

Secondary Care

When your condition is more serious, you will be referred to see a specialist in a hospital or be admitted in a hospital for further care.

Government hospitals provide 50% discount off the Foreigners’ Rate if you have the UNHCR refugee card or asylum-seeker letter.

Hospital care can be expensive and UNHCR has limited availability of funds to assist

Requests for assistance for hospital admission for treatment and surgeries can be directed to UNHCR’s implementing partner – IMARET (Islamic Medical Association of Malaysia Response and Relief Team)

Please send your requests along with relevant documents to the following contacts.

Email: referralunhcr.imaret@gmail.com

Hotlines/WhatApp:
1. 017-6085803
2. 017-6085814
3. 017-6085823

Approvals of request are decided jointly by the Health Referral Committee, guided by the Referral Healthcare Guidelines of UNHCR.

The committee comprise of representatives from UNHCR and 3 NGOs, with medical and non- medical personnel to provide a holistic assessment referrals.

Note: Currently, we are not able to support any case requiring dialysis for kidney failure. Access to heart surgeries, angioplasty, and cancer treatment will also be dependent on availability of funds.

Diabetes awareness and care
Awareness on HIV

If you suspect you have HIV, please get yourself tested at Community Health Care Centre (CHCC) / PT Foundation.

Hygiene and Cleanliness
Tuberculosis

You may go to any of the primary clinics listed on this page to have yourself checked if you have symptoms of TB.

Family Planning

FREE Family planning services are available Tzu Chi clinics. Family planning services are also available at the private clinics listed on this site (charges apply).

Mental Health and Psychosocial Support
When you’re feeling anxious

When you’re feeling down

5 tips for setting healthy boundaries

Setting SMART goals in life

Try these 12 fun activities!

Taking control of your worry

Self-care activities during the pandemic