Notices
FAQs on Registration Processing as of 1 June 2022
As of 1 June 2022, UNHCR has updated its procedures for the renewal of expired documentation and new registration. Please find here answers to frequently asked questions about these processes. Q. My UNHCR card or letter has expired or will expire soon. How do I renew...
How to Report an Arrest or Detention
Please be informed that in the event of an arrest or detention, you can make a report to UNHCR through: The Arrest and Detention Report form on the Refugee Malaysia websiteThe Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630...
Fraudulent Use of UNHCR Documents
UNHCR has received reports of refugees and asylum-seekers fraudulently using UNHCR documents. This includes individuals who have: Presented someone else’s UNHCR card as their ownReplaced the photograph on someone else’s UNHCR card with their own photograph orUsed a...
Join UNHCR’s Telegram Channels
UNHCR Malaysia has launched our official Telegram channels in 13 languages for refugees and asylum-seekers to find useful information directly from UNHCR. All refugees and asylum-seekers are encouraged to subscribe to the channels to be updated on the latest news from...
Walk-In Vaccination for Children Available
The Covid-19 National Immunisation Programme for Children (PICKids) is now allowing walk-in vaccinations for children in Kuala Lumpur, Selangor, Penang, Perlis, Kedah, Pahang, Melaka, Perak, Negeri Sembilan, Johor, Terengganu and Kelantan. The vaccination is for...
UNHCR-Government Collaboration on Refugee Processing
UNHCR and the Malaysian Government have been in discussion for years to explore options to support the Government in the management of the refugee situation. With the longer term perspective of establishing a government asylum system, a capacity sharing programme is...
Closure of Fraud Mailbox (Red Box) Outside the UNHCR Office
As of 2 March 2022, the Fraud Mailbox (Red Box) outside the UNHCR Refugee Centre has been permanently closed. Refugees, asylum-seekers and other individuals can continue to report fraud and corruption-related matters through the online form available here or by...
COVID-19 Vaccination for Children
To reduce the spread of COVID-19, the Malaysian government is expanding the vaccination coverage to children aged 5 to 12 years old. It is expected that approximately 4 million children will receive the vaccination including refugees and asylum seekers. This will help...
UNHCR Appointments (28 January 2022)
The UNHCR office is not open yet for walk-ins or those without appointments. UNHCR is currently contacting refugees and asylum-seekers across Malaysia to approach the Office for appointments in line with COVID-19 SOPs. Only refugees and asylum-seekers with an...
COVID-19 Vaccination Status – Self Update Form
UNHCR is collecting data regarding COVID-19 vaccination coverage among registered refugees and asylum-seekers so that we can understand the level of vaccination coverage and fill in the gaps. Please note that this is for registered document holders only. It does not...
COVID-19 Vaccination Available at Selected Government and Private Clinics
The Ministry of Health has announced that refugees, asylum-seekers and undocumented persons can now approach selected private and government clinics for the COVID-19 vaccination. You may need to check with the respective clinics and hospitals in the list on types of...
Updating Phone Numbers via SMS Discontinued
The SMS service for updating phone numbers for UNHCR document holders is no longer in service, effective immediately. Refugees and asylum-seekers can continue to update their phone number online through the form on the Refugee Malaysia website, here. As UNHCR Malaysia...