Notices
SMS Notification for Document Renewal
Please be informed that effective 2 June 2025, SMS reminders for document renewal will be sent only three days before the expiry date to your contact number registered with UNHCR. Please note that the renewal appointment is normally scheduled on the same day your...
ASEAN Summit Advisory
During the ASEAN Summit, please be aware of possible road closures and increased security measures, particularly around the Kuala Lumpur city center. You are encouraged to follow official news and traffic updates. In case of arrest or detention, please contact the...
QFFD Clinic Closures
We regret to share that the following static and mobile clinics funded by the Qatar Fund for Development (QFFD) will be closed until further notice starting 1 April 2025. The affected clinics are: QFFD-IMARET Clinic, Selayang, Selangor QFFD-IMARET Clinic, Kota...
Use of the UNHCR address
Please do not use UNHCR postal address (570, Jalan Bukit Petaling, Bukit Petaling, 50460 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur) as your personal address when signing up for mobile applications, membership account at any business or website, registration for a...
No Letters for Registration or Resettlement
UNHCR does not schedule cases for registration or resettlement based on physical letters sent to us. Do not pay anyone, including individuals in your communities, to assist you in sending letters to UNHCR requesting registration or resettlement. You can apply for...
Community Leaders Townhall (22January 2025)
On 22 January 2025, UNHCR hosted a town hall meeting with 119 refugee leaders from 67 community groups to gather input and address community concerns. During the event, UNHCR introduced the new Representative, Louise Aubin, and the new Deputy Representative, Leyla...
Appointment Notification by SMS and E-mail
Please be informed that for registration appointments, you will receive an SMS and/or e-mail containing your appointment date and time. If you have included an e-mail address in your Refugee Malaysia website application, you will receive an SMS and e-mail of your...
Not True: Walk-in for Registration
We have been notified of a recent TikTok video spreading false information that UNHCR is providing UNHCR cards and registration appointments for married couples who walk into UNHCR. The video also encourages individuals to come to UNHCR for walk-in appointments and...
Beware of Scam: Special Relocation Program for Afghans
UNHCR has received reports of another scam targeting Afghan nationals. In addition to the scam on resettlement to the Netherlands via a Special Humanitarian Visa, there are organizations in Kabul (Afghanistan) claiming that Afghans can apply for a humanitarian visa...
Beware of Scam: Resettlement to the Netherlands for Afghan Nationals
UNHCR has received reports of a scam targeting Afghan nationals. Through emails, the individual claims that the UNHCR and US Forces Afghanistan (USFORA) are assisting 50 applicants to resettle to the Netherlands via a Special Humanitarian Visa. This is a scam. These...
Beware of Scam: Appointments Outside Office Hours
UNHCR has received reports of individuals receiving WhatsApp messages to come to the UNHCR office at night for UNHCR services. This is a scam. UNHCR only gives appointments within office hours (Monday to Friday, 8AM to 4PM). Beware of individuals asking you to come to...
Beware of Scam: Fake Refugee Malaysia App by Haris
UNHCR has received reports that a Rohingya individual known as Haris Bhai, Mr Haris, Haris Khan, and Mr Barmi has set up a new fake Refugee Malaysia app using the UNHCR logo. This is the same person that has posted videos on YouTube claiming to be able to provide...