Notices
UNHCR-World Bank Joint Study on Refugee Livelihoods
Please be informed that UNHCR Malaysia and the World Bank are currently conducting a study project related to the livelihoods of refugees in Malaysia. The project includes a survey, which aims to collect information on the livelihoods conditions of refugees in...
Beware of Scams: A Man Going by Names of Osman, Michael or Bo Bo Selai
UNHCR has received reports of a man (going by the names of Osman, Michael or Bo Bo Selai) who claims to work for the Resettlement and Registration Unit at UNHCR. The man contacts refugees and asylum-seekers via WhatsApp and has asked between RM10 to RM300 to be topped...
Discontinuation of Letters
Please do not send letters or pay anyone, including members of your community, to send letters on your behalf requesting registration or resettlement. Please use the New Registration Request form on the Refugee Malaysia website to request a registration appointment....
Beware: Registration and Resettlement Scam on Facebook
UNHCR has received reports of individuals on Facebook who claim to provide UNHCR cards, Under Consideration (UC) letters, and resettlement application letters in exchange for money, usually between RM50 to RM100. Through several Facebook posts, the individuals ask...
Maintenance of UNHCR Refugee Database and Impact on Registration Processing
UNHCR registration and document issuance will not be available from Friday, 31 March 2023 to Sunday, 30 April 2023, due to technical maintenance. These services will resume on 1 May 2023. Refugees and asylum-seekers whose documents will expire during this period will...
Beware of Scams: Community Leader
UNHCR has received reports of an individual who claims to have special links with UNHCR due to their status as a community leader. This individual is asking refugees for money to speed up Refugee-Status Determination (RSD) and Resettlement processes to various...
Beware of Scams: Woman Claiming to Work at UNHCR
UNHCR has received reports of a woman who claims to work for the Registration and Resettlement Unit at UNHCR. The woman contacts refugees via WhatsApp and has asked between RM300-500 to be transferred to a bank account in exchange for UNHCR documents, appointments,...
Lost UNHCR Documents
UNHCR wishes to remind refugees and asylum-seekers who have lost their UNHCR documents (card or Under Consideration letter) to report the loss of their documents through this form on the Refugee Malaysia website. Please note that it is not mandatory to obtain a police...
Remember your UNHCR Number
Please ensure that you remember your UNHCR file number and individual number. It is important to memorize your UNHCR numbers, or record them in a convenient place, in case you lose your UNHCR document or authorities ask for your details. Knowing your UNHCR file number...
UNHCR Director of Division of International Protection Official Visit
Kuala Lumpur - The UNHCR Operations in Malaysia welcomed the visit of Elizabeth Tan, Director of UNHCR’s Division of International Protection as part of her mission to Asia Pacific earlier this month. The aim of her visit was to learn and understand the complex...
Adding QR code in UNHCR Documents
In order to enhance the security features and efficiency in verifying all UNHCR documents, including paper documents, as of 25th July 2022, UNHCR is issuing a new version of UNHCR documents to refugees and asylum-seekers. The Under Consideration (UC) letter and the...
Updating Your Contact Details with UNHCR
Please ensure that your phone number is updated with UNHCR. UNHCR is actively calling and sending SMS messages to refugees and asylum-seekers to schedule appointments and process cases. If your phone number is not updated with UNHCR, the office is not able to contact...