Notices
How to Report an Arrest and Detention
Please be informed that in the event of an arrest or detention, you can make a report to UNHCR through: The Arrest and Detention Report form on the Refugee Malaysia website The Arrest and Detention Hotline. The line can be used to report arrest and...
Announcement (29 July 2022)
Tracking Refugee Information System (TRIS) is a programme by the Government of Malaysia to enable tracking of refugees in Malaysia. In recent years, through the Government-initiated Joint Task Force, UNHCR has been in discussions with the Government on a variety of...
Adding New-born Children to Files of Registered Parents
Obtaining a birth certificate is essential for every child to establish their identity, and UNHCR highly recommends that refugees and asylum-seekers try to obtain a birth certificate for their children born in Malaysia through Jabatan Pendaftaran Negara (JPN), the...
FAQs on Registration Processing as of 1 June 2022
As of 1 June 2022, UNHCR has updated its procedures for the renewal of expired documentation and new registration. Please find here answers to frequently asked questions about these processes. Q. My UNHCR card or letter has expired or will expire soon. How do I renew...
How to Report an Arrest or Detention
Please be informed that in the event of an arrest or detention, you can make a report to UNHCR through: The Arrest and Detention Report form on the Refugee Malaysia websiteThe Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630...
Fraudulent Use of UNHCR Documents
UNHCR has received reports of refugees and asylum-seekers fraudulently using UNHCR documents. This includes individuals who have: Presented someone else’s UNHCR card as their own Replaced the photograph on someone else’s UNHCR card with their own photograph or Used a...
Join UNHCR’s Telegram Channels
UNHCR Malaysia has launched our official Telegram channels in 13 languages for refugees and asylum-seekers to find useful information directly from UNHCR. All refugees and asylum-seekers are encouraged to subscribe to the channels to be updated on the latest news from...
Walk-In Vaccination for Children Available
The Covid-19 National Immunisation Programme for Children (PICKids) is now allowing walk-in vaccinations for children in Kuala Lumpur, Selangor, Penang, Perlis, Kedah, Pahang, Melaka, Perak, Negeri Sembilan, Johor, Terengganu and Kelantan. The vaccination is for...
UNHCR-Government Collaboration on Refugee Processing
UNHCR and the Malaysian Government have been in discussion for years to explore options to support the Government in the management of the refugee situation. With the longer term perspective of establishing a government asylum system, a capacity sharing programme is...
Closure of Fraud Mailbox (Red Box) Outside the UNHCR Office
As of 2 March 2022, the Fraud Mailbox (Red Box) outside the UNHCR Refugee Centre has been permanently closed. Refugees, asylum-seekers and other individuals can continue to report fraud and corruption-related matters through the online form available here or by...
COVID-19 Vaccination for Children
To reduce the spread of COVID-19, the Malaysian government is expanding the vaccination coverage to children aged 5 to 12 years old. It is expected that approximately 4 million children will receive the vaccination including refugees and asylum seekers. This will help...
UNHCR Appointments (28 January 2022)
The UNHCR office is not open yet for walk-ins or those without appointments. UNHCR is currently contacting refugees and asylum-seekers across Malaysia to approach the Office for appointments in line with COVID-19 SOPs. Only refugees and asylum-seekers with an...