Notices
Full Lockdown (MCO 3.0) Starting 1 June 2021
Please note that the Malaysian Government has announced a Movement Control Order (MCO 3.0), which is a full lockdown beginning from 1 June 2021 to 14 June 2021. This will be similar to the first MCO (MCO 1.0) announced in March 2020, with strict restrictions on...
ATTENTION: Temporary Pause on Processing Activities at UNHCR Reception Centre in Light of MCO
In response to the announcement of the nationwide Movement Control Order (MCO) until 7 June 2021, processing activities that require physical presence at the UNHCR Reception Centre will be temporarily put on hold until further notice. Individuals who were contacted to...
ATTENTION: Refugees and Asylum-Seekers living in Kuala Lumpur
If you are a UNHCR document holder who is living in Kuala Lumpur and is holding an expired UNHCR document, please make sure that you have: 1. Updated your phone number with UNHCR Malaysia Refugee Malaysia Contact Page - most preferable...
Closure of UNHCR Office on 30 April 2021
Please be informed that the UNHCR Office will be closed on Friday, 30 April 2021 in observation of Labour Day. The Representation will resume operations on Monday, 3 May 2021. The Arrest and Detention Hotline remains contactable for arrest and detention-related...
Vaccination – What You Need To Know
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Canadian Groups of 5 Sponsorship Programme: Attestation by UNHCR
UNHCR Malaysia has been receiving requests for proof of refugee status in relation to the Canadian Groups of 5 sponsorship programme. Kindly note that our Office does not issue any such letters of attestation. Instead, a system has been set up between the Canadian...
UNHCR Appointments (5 March 2021)
UNHCR will begin contacting refugees and asylum-seekers to approach the Office for document renewal and registration interviews. In light of the Conditional Movement Control Order (CMCO) and its SOPs, UNHCR will begin contacting individuals within the Kuala Lumpur...
Letter on Validity of Expired UNHCR Documents due to the COVID-19 Situation
As a result of the current COVID-19 situation and ongoing Movement Control Orders (MCOs), the UNHCR Office has not been able to proceed with some of our regular processing activities. This includes the timely renewal of expired UNHCR documents, or the replacement of...
Movement Control Order (MCO) SOPs 2021
Announcement of Movement Control Orders throughout Malaysia
In response to the increase in COVID-19 cases, the Government of Malaysia has announced the recommencement of the Movement Control Order (MCO), conditional MCO (CMCO) and recovery MCO (RMCO) throughout the country. The Movement Control Orders will begin on 13 January...
UNHCR Arrest and Detention Hotline: Change in Operating Hours
Please be informed that there has been a change in the operating hours of the UNHCR Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630 5060 during the following times: WEEKDAYS (Monday to Friday) 8.00 am - 6.00 pm WEEKENDS...
[UPDATED] Conditional Movement Control Order (CMCO) SOP: 9 November – 6 December 2020
In line with the Conditional Movement Control Order (CMCO) announced by the Government of Malaysia, please take note that the UNHCR Office will be closed until further notice. Please do not approach the UNHCR Malaysia office unless you have been contacted to do so....