Notices

Please be informed that under Phase 1 of the National Recovery Plan, effective 01 July 2021, all Jabatan Pendaftaran Negara (JPN) / National Registration Department (NRD) counter services are available on an appointment basis only....

As a result of the continued COVID-19 situation and ongoing Movement Control Orders (MCOs), the UNHCR Office has not been able to proceed with some of our regular processing activities. This includes the timely renewal of expired UNHCR documents, or the replacement of...

UNHCR Verify Plus is a new mobile application which is now available for free download on Google Play Store and Apple App Store. The new app will replace the UNHCR Verify MY app, and can be used to verify UNHCR IDs. For more information, click the button below. UNHCR...

Please note that the Malaysian Government has announced a Movement Control Order (MCO 3.0), which is a full lockdown beginning from 1 June 2021 to 14 June 2021. This will be similar to the first MCO (MCO 1.0) announced in March 2020, with strict restrictions on...

In response to the announcement of the nationwide Movement Control Order (MCO) until 7 June 2021, processing activities that require physical presence at the UNHCR Reception Centre will be temporarily put on hold until further notice. Individuals who were contacted to...

If you are a UNHCR document holder who is living in Kuala Lumpur and is holding an expired UNHCR document, please make sure that you have: 1. Updated your phone number with UNHCR Malaysia Refugee Malaysia Contact Page - most preferable...

Please be informed that the UNHCR Office will be closed on Friday, 30 April 2021 in observation of Labour Day. The Representation will resume operations on Monday, 3 May 2021. The Arrest and Detention Hotline remains contactable for arrest and detention-related...

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UNHCR Malaysia has been receiving requests for proof of refugee status in relation to the Canadian Groups of 5 sponsorship programme. Kindly note that our Office does not issue any such letters of attestation. Instead, a system has been set up between the Canadian...

UNHCR will begin contacting refugees and asylum-seekers to approach the Office for document renewal and registration interviews. In light of the Conditional Movement Control Order (CMCO) and its SOPs, UNHCR will begin contacting individuals within the Kuala Lumpur...

As a result of the current COVID-19 situation and ongoing Movement Control Orders (MCOs), the UNHCR Office has not been able to proceed with some of our regular processing activities. This includes the timely renewal of expired UNHCR documents, or the replacement of...