Notices
Announcement of Movement Control Orders throughout Malaysia
In response to the increase in COVID-19 cases, the Government of Malaysia has announced the recommencement of the Movement Control Order (MCO), conditional MCO (CMCO) and recovery MCO (RMCO) throughout the country. The Movement Control Orders will begin on 13 January...
UNHCR Arrest and Detention Hotline: Change in Operating Hours
Please be informed that there has been a change in the operating hours of the UNHCR Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630 5060 during the following times: WEEKDAYS (Monday to Friday) 8.00 am - 6.00 pm WEEKENDS...
[UPDATED] Conditional Movement Control Order (CMCO) SOP: 9 November – 6 December 2020
In line with the Conditional Movement Control Order (CMCO) announced by the Government of Malaysia, please take note that the UNHCR Office will be closed until further notice. Please do not approach the UNHCR Malaysia office unless you have been contacted to do so....
What is the Malaysian Census (MyCensus 2020)?
Updating Phone Numbers via SMS
https://youtu.be/G6U36mEO50U
Conditional Movement Control Order (CMCO) in Kuala Lumpur, Selangor and Putrajaya
Please take note that the Government of Malaysia has announced that Kuala Lumpur, Selangor and Putrajaya will be placed under a Conditional Movement Control Order (CMCO). This has been put in place following the increase in COVID-19 cases in several districts within...
Services for Survivors of Sexual and Gender-Based Violence (SGBV)
UNHCR works in partnership with several organisation to address sexual and gender-based violence (SGBV) and provide support to survivors of SGBV. This includes a range of case management service such as connecting survivors with legal advise, counselling and...
Phone Number Update via SMS Temporarily Unavailable
Kindly note that the SMS system to update phone numbers is temporarily unavailable until further notice. Please do not continue using the system as messages sent in will not be received by UNHCR. Refugees and asylum-seekers can continue to update their phone numbers...
Fraud & Corruption Under COVID-19
UNHCR Registration Hotline
All refugees and asylum-seekers can contact the Registration Hotline for registration-related queries, including the following requests: New-born inclusion.Spouse inclusion.Family member inclusion.Lost documents.Updating phone numbers and addresses. Requests for the...
Opening of the Johor Outreach Community Centre
It is UNHCR's pleasure to announce the opening of the Johor Outreach Community Centre (JOCC) on 3 August 2020. In partnership with NGO partner Cahaya Surya Bakti, the outreach centre is part of UNHCR's efforts to address the challenges and expenses faced by refugees...
Attention: Face Masks – 1 August 2020
Due to the increase in COVID-19 cases, the Government of Malaysia has announced that the wearing of face masks in public places will be compulsory from 1 August 2020. Those who do not comply can be fined RM1,000 or put in jail. Malaysia is still under the Recovery...