Notices
Phone Number Update via SMS Temporarily Unavailable
Kindly note that the SMS system to update phone numbers is temporarily unavailable until further notice. Please do not continue using the system as messages sent in will not be received by UNHCR. Refugees and asylum-seekers can continue to update their phone numbers...
Fraud & Corruption Under COVID-19
UNHCR Registration Hotline
All refugees and asylum-seekers can contact the Registration Hotline for registration-related queries, including the following requests: New-born inclusion.Spouse inclusion.Family member inclusion.Lost documents.Updating phone numbers and addresses. Requests for the...
Opening of the Johor Outreach Community Centre
It is UNHCR's pleasure to announce the opening of the Johor Outreach Community Centre (JOCC) on 3 August 2020. In partnership with NGO partner Cahaya Surya Bakti, the outreach centre is part of UNHCR's efforts to address the challenges and expenses faced by refugees...
Attention: Face Masks – 1 August 2020
Due to the increase in COVID-19 cases, the Government of Malaysia has announced that the wearing of face masks in public places will be compulsory from 1 August 2020. Those who do not comply can be fined RM1,000 or put in jail. Malaysia is still under the Recovery...
Reporting an Arrest
Donation Alert
Fraudulent Schemes, Scams and Misrepresentation of UNHCR
UNHCR has received reports of fraudulent fundraising schemes perpetrated by individuals pretending to be associated with UNHCR. We wish to alert our supporters and the general public to be wary of such activities. How do you know if a UNHCR fundraiser is legitimate?...
UNHCR Appointments (17 June 2020)
UNHCR will begin contacting refugees and asylum-seekers to approach the Office for interviews and other processes. This will be done by appointment only, to reduce the number of people at the office, as large gatherings of persons are still not allowed. Those who have...
Update Your Phone Number
Please be informed that UNHCR Malaysia will be contacting UNHCR document holders through phone calls and SMS messages. All UNHCR document holders are therefore urged to update their phone numbers with UNHCR. Guides on updating your phone number through SMS is...