Notices

UNHCR will begin contacting refugees and asylum-seekers to approach the Office for document renewal and registration interviews. In light of the Conditional Movement Control Order (CMCO) and its SOPs, UNHCR will begin contacting individuals within the Kuala Lumpur...

As a result of the current COVID-19 situation and ongoing Movement Control Orders (MCOs), the UNHCR Office has not been able to proceed with some of our regular processing activities. This includes the timely renewal of expired UNHCR documents, or the replacement of...

In response to the increase in COVID-19 cases, the Government of Malaysia has announced the recommencement of the Movement Control Order (MCO), conditional MCO (CMCO) and recovery MCO (RMCO) throughout the country.​ The Movement Control Orders will begin on 13 January...

Please be informed that there has been a change in the operating hours of the UNHCR Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630 5060 during the following times: WEEKDAYS (Monday to Friday) 8.00 am - 6.00 pm WEEKENDS...

In line with the Conditional Movement Control Order (CMCO) announced by the Government of Malaysia, please take note that the UNHCR Office will be closed until further notice. Please do not approach the UNHCR Malaysia office unless you have been contacted to do so....

https://youtu.be/G6U36mEO50U

Please take note that the Government of Malaysia has announced that Kuala Lumpur, Selangor and Putrajaya will be placed under a Conditional Movement Control Order (CMCO). This has been put in place following the increase in COVID-19 cases in several districts within...

UNHCR works in partnership with several organisation to address sexual and gender-based violence (SGBV) and provide support to survivors of SGBV. This includes a range of case management service such as connecting survivors with legal advise, counselling and...

Kindly note that the SMS system to update phone numbers is temporarily unavailable until further notice. Please do not continue using the system as messages sent in will not be received by UNHCR. Refugees and asylum-seekers can continue to update their phone numbers...