UNHCR will begin contacting refugees and asylum-seekers to approach the Office for document renewal and registration interviews. In light of the Conditional Movement Control Order (CMCO) and its SOPs, UNHCR will begin contacting individuals within the Kuala Lumpur and Selangor areas only. Please do not come to the Office until you are contacted by the Office.
UNHCR will begin calling individuals from other states outside of Kuala Lumpur and Selangor once interstate travel is permitted. Do not come to UNHCR if you are not living within Kuala Lumpur or Selangor.
Those who have been contacted for an appointment will be provided with a date and time to approach the Office. You will receive a confirmation SMS containing your appointment date and time. You will need to show the confirmation SMS at the Reception Centre before you will be allowed entry. Those who come to the Office without appointments will be asked to leave immediately.