Ralzam le dornak a sawk liomi hna nih UNHCR card/catlap ningcang loin an hman tiah UNHCR nih report kan don. Ningcang loin a hmangmi ah aa telmi hna cu:
- Midang UNHCR card kha mah ta bantukin hman
- Midang UNHCR card ah a cuangmi hmanthlak kha mah hmanthlak ah thlen asiloah
- UNHCR card deu hman
Hibantuk hna hi lih le hrawkhrawl le ningcang loin tuahsernak le cawlcanghnak hna an si. UNCHR deu hman, cawk le zuar, asiloah midang UNHCR card kha mahta bantukin hman asiloah thlen hna hi fakpi in khammi a si i, hibantuk thil diklo tuah ruangah tlaihkhih na tong kho. Nawlngeitu hna le UNHCR nih a dik le diklo zohfelnak ah a buaibaiter lai i, lih le hrawkhrawl kongah hlathlai na si lai caah UNHCR nih tawlrelpiakmi na case zong a fumhter lai.
UNHCR nih na case an in phihpiak cang hmanh ah nawlngeitu nih an in tlaih ahcun na UNHCR card number kha a hmaan le hmaanlo zohfelnak caah na pek asiloah na chimh hrimhrim hna lai.
Mi pakhatkhat nih UNHCR card deu a hman, a ser asiloah a zuar asiloah midang UNHCR card a hman a si ahcun email in mlslufrd@unhcr.orgasiloah Online Complaint Form in hika ahhin report na pek lai. Lih le hrawkhrol kong i report na pek ruangah UNHCR nih na case an in tawlrelpiakmi a fumhter hlei lai lo i, cun lih le hrawkhrol kongah hlathlai na si lai lo. Lih le hrawkhrol kongah report pekmi paoh cu bia thlithup ah chiah an si i, nangmah nawlpeknak le lungtlinnak um lo cun mizei sin hmanh ah chim a si lai lo. Mirang, Malay, Arabic, Kawl, Hakha, Jingpo, Mon, Persian, Rohingya, Somali, Tamil, Tedim, le Urdu hna in hrilhfiahnak video hna You Tube ah zohnak. Holh phundangdang hna tialmi hmanthlak hika ahhin hmuh khawh a si.
UNHCR Malaysia nih Lih le Hrawkhrol le eihmuarnak a tuahmi hna an cungah zeitihmanh in zaangfahnak a ngei lo. UNHCR Malaysia’s Risk, Integrity and Oversight Team (RIOT) nih aho ho an si ah lih le hrawkhrol le eihmaurnak a tuahtu nan theih hna a si ahcun tette he thawngthanhnak kan tuah uh tiah forhfial kan in duh hna.
UNHCR rianttuannak cu man lo a si ti zaangfahnak in rak hngal peng. UNHCR nih rian an in tuanpiaknak ah siseh asiloah rianrang deuh in rian an in tuanpiaknak caah siseh phaisa na pe kho hna lo. Lih le hrawkhrol le eihmuarnak kong he pehtlai in tamdeuh theih hngalh na duh a si ahcun hi page ahhin rak leng.
UNHCR ah a rak lut cang nain atu lioah a file phihpiak a simi hna nih Refugee Status Determination (RSD) ah (mlslursd@unhcr.org) ahhin email in nan file on piak than ding nawlnak nan kuat khawh. RSD Unit ah nawlnak ca a kuami an tamtuk caah na file on piak than dingin nawlnak ca na kuatmi tawlrelpiak caan hi a rau lai tiah naa ruah cia lai. Tihnung dirhmun tukah a dirmi hna le lakhruak tukin huhphenh le kilven a herhmi hna paoh usape an si lai. File on piaknak tawlrel ningcang tlamtling hika ahhin hmuh khawh a si.